Rules & Regulations
Welcome to our website. Please read the following Terms and Conditions carefully before using the website or completing any purchase. By accessing or using this website, you agree to be bound by these Terms and Conditions.
1. Definitions
- Website: Refers to this online store dedicated to selling perfumes and related products.
- Customer/User: Any person who visits or makes a purchase through the website.
- Product: Refers to all perfumes and related products offered for sale on the website.
2. Acceptance of Terms
By accessing or using this website in any manner, you expressly agree to all the terms and conditions stated herein, including any future updates or modifications.
3. Products and Pricing
- All prices displayed are in Saudi Riyals (SAR) and include Value Added Tax (VAT), unless otherwise stated.
- We make every effort to accurately display product descriptions and images. However, slight variations may occur due to screen settings or photography.
- We reserve the right to change product prices or discontinue any product at any time without prior notice.
4. Orders and Payments
- Customers are responsible for providing accurate and complete order information.
- We reserve the right to refuse or cancel any order if fraudulent activity or inaccurate information is suspected.
- Payments are processed securely through the electronic payment methods available on the website.
5. Shipping and Delivery
- Orders are shipped within the estimated timeframe provided at checkout, which may vary depending on the delivery location.
- We are not responsible for delays caused by circumstances beyond our control, including shipping carrier issues or weather conditions.
- Customers are responsible for ensuring that their delivery address and contact information are correct.
6. Exchange and Return Policy
Customers may request an exchange or return within [insert number of days] from the date of delivery, provided that the product:
- Is unopened and unused.
- Is returned in its original packaging with all accessories.
- Is accompanied by proof of purchase or the original invoice.
Please note:
- Opened or used perfumes and fragrance products cannot be returned or exchanged for hygiene and commercial reasons unless they are found to have a clear manufacturing defect.
- If you receive a damaged or incorrect item, please contact us within [insert number of days] of receiving your order so that we can resolve the issue promptly.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the exclusive property of the website and may not be copied, reproduced, or used without prior written permission.
8. User Obligations
Users agree to:
- Use the website only for lawful purposes.
- Refrain from attempting to damage, hack, or interfere with the website or its databases.
- Provide accurate and truthful information when registering or placing orders.
9. Limitation of Liability
The website shall not be held liable for any indirect damages resulting from the misuse of products or their use in a manner inconsistent with the provided instructions.
10. Privacy Policy
Customer information is collected and used solely for order processing and service improvement purposes. Personal information will not be shared with third parties except where required by applicable laws and regulations.
A separate and detailed Privacy Policy is recommended and may be provided on the website.
11. Amendments to the Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Continued use of the website following any updates constitutes acceptance of the revised Terms and Conditions.
12. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws and regulations of the Kingdom of Saudi Arabia. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of the Kingdom of Saudi Arabia.
13. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us through the contact information provided on our website.
For any inquiries regarding these Terms and Conditions, please contact us via:
- Email: rayes.perfume@gmail.com
- Mobile / WhatsApp: 0556240155